Event Makeup

Cancellation Policy

Bookings for any other services besides bridal hair and makeup services (e.g. mini makeover, professional hair and/or makeup, makeup workshop, etc.) should be paid in full on the day you book your appointment with Ezanda, and should be paid via EFT, in order to secure your appointment date and time. 1. No cash payments will be allowed on the day of your appointment, your booking should be paid in full via EFT prior to your appointment date. 2. Cancellation policy: No refunds will be given for cancellations that are made 6 months or less before the booking. You will however be remunerated by means of a Ezanda voucher to the value of your booking which will be valid for 3 months thereafter. 3. No refund will be given for matric farewell bookings cancelled 6 months prior to the appointment date. 5. No more than one person can accompany you to your booking at our studio. Other people will be asked to wait outside for the duration of the booking. 4. If Ezanda is made to feel uncomfortable in anyway, or mistreated, or if anyone becomes abusive/ violent or displays any offensive behavior prior to or on the day of the booking, we have the right to cancel the booking without refund. All prices exclude traveling fees.

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